Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Job Description
Shifts:
Mon - Fri 4pm-12:30am - Eligible for an additional 10% shift differential
Mon - Fri 7:00am-3:30pm
Job Description Summary
Job Duties
The Presentation Associate position is responsible for providing presentation services for our clients.
(* denotes an “essential function”)
*Utilize appropriate logs and/or tracking software for all presentation work
*Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
*Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
*Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
*Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
*Communicate with team members, lead, supervisor or client on job or deadline concerns
*Meet contracted deadlines for service delivery to our clients
*Troubleshoot basic software or hardware problems
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform Quality Assurance on own work and/or work of others, as requested
Adhere to Williams Lea Tag policies, in addition to client policies
Use equipment and supplies in a cost efficient manner
Qualifications
High school diploma or equivalent
Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
Strong attention to detail; able to work on multiple projects simultaneously
Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
Must have good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast paced environment
Ability to communicate professionally both verbally and in writing
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships
Additional Information
The salary range for this role at the noted location is $20.25 - $21.32/hour + 10% shift differential for 2nd shift
Pay: $20.25 - $21.32/hour
Benefits:
Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
401k Retirement Savings Plan Including Employer Match
Paid Time Off (PTO)
Life Insurance
Paid Parental Leave
Short-term & Long-term Disability
Healthcare & Dependent Care Flexible Spending Accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee Assistance Program (EAP)
Access to on-site Gym and Café
Company Provided Parking
Additional Employee Perks and Discounts
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Presentation Associate - OH