Chicago Public Schools (CPS) is a district on the rise, serving over 320,000 students in 500+ schools and employing over 44,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life.  In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity.  Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.

The Office of Information and Technology Services (ITS) works to build the capacity of schools to use information and technology, maintain network infrastructure, security standards, and support other departments to meet district goals. ITS provides innovative technology solutions that improve the quality of education for students, reduce the administrative burden on educators, facilitate parent interaction, increase community engagement, and support CPS’ mission of transparency by focusing on the ease and equity of access to information.

Job Summary: 

Reporting to the Manager, Web Production or the Director of Information Security, the Information Technology Summer Associate will support a variety of ITS work streams while rotating through various teams to assist with relevant projects and activities. The Information Technology Summer Associate will also support the Information Security team and/or Web Production team. 

This is a part-time/temporary position that will be paid for time worked on an hourly basis with an expected schedule of 40 hrs/week for an anticipated 10-week period starting June 16, 2025 and ending August 22, 2025. Due to the temporary nature of this work, this is not a benefit-eligible position. 

The Part-Time/Temporary Information Technology Summer Associate will be held accountable for the following responsibilities:

• Ad hoc project support, e.g., Security Tags, ITS policies and procedures, etc.  
• Assist with data entry and maintenance of records to ensure the accuracy of existing databases 
• Assist with the coordination of  department or project-related  communication plans, calendars, and timelines 
• Prepare research materials and presentations; assist with creating and updating department documents, plans, and templates (ex: interview rubrics, onboarding handbooks, etc.)
• Attend and/or facilitate ITS team meetings, recording meeting minutes as assigned 
• Assist with drafting memos, maintain electronic and/or paper files
• Assisting with quick-turnaround of ITS requests and resolution of ITS Tickets. 
• Other duties as assigned

In order to be successful and achieve the above responsibilities, the part-time/temporary ITS Summer Associate must possess the following qualifications: 

Education Required: 

• High school diploma or GED equivalent 
• Enrolled in or completed a Bachelor’s degree from an accredited college or university in Computer Science or a similar quantitative field is preferred

Experience Required: 

• Minimum of one (1) year of professional work experience is required
• Internship-level experience, including one of the following, strongly preferred:  
• Experience in education or school settings or government agencies 
• Experience working with technology (hardware and software) 
• Experience with data analysis and using tools such as SAS, Stata, and/or SQL 
• Experience designing IT training courses and curriculum 
• Experience in simple video production, website building, providing application and database support, and working on a desktop service desk team 

Knowledge, Skills, and Abilities: 

• Excellent verbal and written communication and presentation skills, capable of communicating with a broad range of CPS colleagues including school staff and district leaders 
• Excellent project management skills, organizational skills, and attention to detail 
• Strong analytical, critical thinking, and problem-solving skills, including an ability to think in terms of processes and systems 
• Ability to deliver high-quality work in a fast-paced environment, successfully meet established deadlines, effectively multi-task high-priority projects, and provide prompt, thorough information to multiple constituencies and stakeholders 
• Capable of success both working independently and as a member of a team, collaborating with colleagues and stakeholders across departmental boundaries, including both technical and non-technical personnel 
• Capable of providing customer service, responding efficiently and effectively to all technology-related inquiries or issues
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Knowledge of educational and organizational tools such as Apple Classroom, Google Classroom+ Google Apps, GoGuardian, ServiceNow, and others as assigned

Conditions of Employment

As a condition of employment with the Chicago Public Schools (CPS), employees are required to:

• Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.