Go-To-Market Operations Lead

We are seeking a proactive and systems-driven Go-To-Market (GTM) Operations Lead to drive scalable execution across our GTM functions. This role will report to the CEO and will lead efforts in prioritization, visibility, and infrastructure-building across sales, marketing, partnerships, and customer success.

You’ll operate independently, create clarity amidst ambiguity, and ensure that nothing slips through the cracks — building the foundation that enables our team to move faster, smarter, and more cohesively. Ownership, urgency, and systems building is essential to this role.

What You’ll Do

Execution & Enablement

• Own onboarding, integrations, customer touchpoints, and CRM processes
• Create, manage, and refine key sales & customer success presentations
• Run weekly GTM reporting (sales, marketing, and customer metrics)
• Prepare customer quotes, agreements, and technical onboarding support

Marketing & Brand Ops

• Own social media, trade show logistics, nurture campaigns, and PR launches
• Track performance and ROI of marketing initiatives
• Support inbound and outbound demand generation infrastructure

Operational Systems & Infrastructure

• Build visible, scalable systems that keep cross-functional GTM work on track
• Bring calm and clarity to chaos — ensuring nothing slips
• Design repeatable processes that create leverage and reduce rework

Who You Are

We’re looking for strong operators and focusing on attributes over experience:

• High Horsepower: You learn fast, think fast, and operate independently
• Owner Mentality: You follow through without follow-up and make things happen
• Systems Thinker: You build structures that others can plug into and trust
• Comfortable with Ambiguity: You create clarity from chaos
• Data-Driven: You spot trends, track performance, and tell compelling stories with data
• Coachable and Emotionally Mature: You receive feedback well and adapt quickly
• Low Ego: You’re focused on impact, not credit
• Obsessed with Visibility and Transparency: You use systems to move fast with clarity and give transparency across the team
• Detail-Oriented: You close loops, catch errors, and elevate team output

Requirements

• 5+ years in an operational, revenue, or GTM leadership role (startup preferred)
• Proven track record of building systems, managing ambiguity, and driving results
• Strong written and verbal communication skills; direct, precise, and responsive
• Experience with CRM, project management, and reporting tools
• Comfortable using or learning tools like HubSpot, Trello, Looker, SQL, ChatGPT
• Available to work in-office at least 3 days per week in Redwood City, CA