Investment Administrator

Job Description

To assist and facilitate the onboarding and subsequent transactions of client onto the FNB Investment Platform

We have recently moved over to our new HC Platform and during the cutover period we were not able to onboard all successful candidates. In order to do so, we now need to open our platform for the sole purpose of onboarding the successful candidates. You are therefore seeing this advertisement as part of an onboarding process. This position is not vacant, the position has already been filled. Please do not apply for this position. All applications to this role will be automatically declined. Thank you for your understanding but please browse our career site for exciting opportunities available to you

Hello Future Administrator

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members
• Resolve all customer queries efficiently, and within agreed timelines
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Resolve all customer queries efficiently, and within agreed timelines

You will be an ideal candidate if you can:

• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions
• Comply with governance in terms of legislative and audit requirements
• Set up and maintain filing systems for the business unit to ensure efficient service is provided
• Maintenance of all administrative processes for the department's operational activities
• Provide efficient and effective administration support to ensure accuracy in the functional area
• Provide timeous and accurate management information
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
• Manage own development to increase own competencies

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you:

• Are adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

03/05/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.