Strategic Development & Implementation
•Develop and execute strategies to establish MTN as a trusted partner within key industry verticals (e.g., mining, manufacturing, energy). •Contribute to the development of an Enterprise solution strategy and related Industry, Client and Regional targets. •Develop and execute a technology partnership and ecosystem strategy to deliver on technology requirements across the life cycle. •Develop and co-ordinate an effective managed service/ operate strategy for deployment at an OpCo level. •Identify market trends, economic shifts, and technology advancements to inform MTN’s industry approach. •Scan the environment to identify leading technology innovations in the Enterprise sphere and more broadly in business technology and digital transformation •Define and maintain industry reference models and best practices to enhance MTN’s go-to-market strategy. •Work closely with Solution Sales and HoD Industry Vertical to understand priority sector and client needs and translate these into compelling technology solutions in Fixed and Mobile that drive compelling business value. •Develop a catalogue of standardised Enterprise solutions to drive scale, but that can be aggregated and customised to provide bespoke, flexible client centric solutions •Working with cross functional Enterprise stakeholders, lead the creation of Blueprints, Roadmaps and reusable assets to support market leading solutions. •Define and maintain the Enterprise technology architecture and standards, in line with MTN Group guidelines, to guide the design and integration of Solutions. •Define and execute Enterprise architecture blueprints and roadmaps aligned to MTN Enterprise strategy and priority industry and client needs. •Guide and lead solution, pre-sales and deal architects to provide relevant, quality technology solutions, bespoke where required, to enable Enterprise Solutions , RFPs and deals. •Oversee development of SLA approach to drive back to back SLAS between vendors and local teams for large / priority and pilot deals aligned to the customer SLAs •Provision effective solution, pre-sales and deal architecture in support of Solution Sales client and solution priorities across the solution lifecycle. •Provide oversight on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.Enterprise Solution Presales Engagement Leadership
•Engage with C-suite executives and decision-makers to identify pain points and business challenges. •Conduct in-depth industry-specific workshops to uncover opportunities where MTN’s solutions can drive impact. •Translate business problems into technical and commercial solution requirements. •Work with MTN’s product, solutions, and engineering teams to develop tailored, industry-specific solutions. •Provide input on architectural designs, bill of materials (BOM), and solution roadmaps. •Ensure that solution proposals are aligned with customer business outcomes and industry trends. •Support bid strategy development and provide executive input on RFx submissions. •Validate that MTN’s proposals align with industry benchmarks and customer expectations. •Represent MTN in high-stakes bid discussions to influence decision-making at an executive level. •Lead executive-level customer pitch meetings, positioning MTN’s enterprise solutions as a competitive advantage. •Participate in industry roundtables, forums, and conferences to elevate MTN’s market credibility. •Build strategic partnerships with OEMs, technology vendors, and industry influencers to enhance MTN’s enterprise solution portfolio.Enterprise Solution Postsales Engagement Leadership
•Act as a trusted advisor during solution deployment, ensuring alignment with customer expectations. •Facilitate executive-level customer engagement during implementation to mitigate risks and drive adoption. •Ensure cross-functional teams deliver solutions in line with the agreed business case and customer objectives. •Maintain active engagement with customers to track solution performance and business impact. •Identify expansion opportunities within existing accounts, driving additional solution uptake. •Provide strategic guidance on continuous innovation and technology roadmaps for customers. •Work closely with service and operations teams to address post-implementation challenges. •Ensure executive-level escalation paths are clear for resolving service or performance issues. •Advocate for customers internally, ensuring that MTN’s roadmap aligns with evolving industry needs.Stakeholder & Network Leverage
•Utilize executive connections to create business opportunities and drive strategic partnerships. •Represent MTN at industry forums, executive roundtables, and customer meetings to enhance visibility. •Facilitate introductions and engagements between MTN and key decision-makers within target industries.Executive-Level Customer Representation
•Lead discussions with C-suite and senior executives of major enterprises. •Advocate for MTN’s enterprise capabilities in strategic customer engagements. •Drive executive alignment between MTN and key industry leaders. •Budget, Cost Control & Reporting
•Oversee development of commercial/pricing models and constructs to guide profitable deals in collaboration with finance. •Co-develop with Sales Operations overall ICT CAPEX and OPEX budgets and manage in line with these. •Optimize operational expenses while maximizing revenue generation. •Provide regular financial reporting and forecasting on platform performance. •Manage, monitor and control the budgetary needs for Programmes/ Projects in line with business objectives. •Manage and optimise the budget, ensuring all expenditure is in line with the agreed budgets. •Monitor costs and determine initiatives to increase efficiencies and optimise resources - maximise cost/benefit ratios . •Where relevant, ensure Vendor and IT costs are effectively managed.Governance, Policies and Procedures
•Develop and enforce governance policies and procedures to ensure compliance with corporate standards and regulatory requirements. •Implement risk management strategies to identify, assess, and mitigate business risks. •Maintain accurate and transparent documentation of business activities and decisions. •Conduct regular reviews and audits to ensure adherence to regulatory and governance policies.People & Culture Management
Education
Experience
